Shipping and Delivery Policy
SHIPPING AND DELIVERY INFORMATION
Most orders will be shipped China Post,Epacket however we do utilize USPS, FedEx, and OnTrac as well.
We take great care packaging every item to ensure safe quality shipping. Most shipments are sent out within 1 business day after payment is confirmed or cleared, unless stated otherwise inside the listing.
Standard handling time is 3-5 days.
Transit time is dependent on the carrier service and cannot be guaranteed by us, sellers are not responsible for services transit time and the information provided is by the carrier and excludes weekends and holidays.
- Economy Shipping (takes up to 4-6 business weeks)
- Standard Shipping (takes up to 3-4 business weeks)
- Priority Shipping (takes up to 12 business days)
In this period the handling time it is not included.
We offer Economy shipping as Free Shipping.
Each order has Tracking Number included. Doesn't matter what Shipping Method do you choose.
The shipping charges are calculated by the item/weight/country shipped to, to calculate the shipping costs please press on the Shipping Options tab in the listing and enter the Quantity/Country you desire.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying for more information please check our International Shipping Page.
Typically packages will be left at your door and do not require a signature. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments. If you absolutely need one way or the other, please contact Customer Service before placing your order.
If an item arrives visibly damaged, please contact Firstgearcycling Customer Service immediately. Claims are handled through the shipping carrier, but Firstgearcycling will assist customers with these claims to the best of its ability